1. Information We Collect

We may collect personal and non-personal information from you in the following ways:

Personal Information

When you voluntarily submit information through our website or contact us, we may collect:

• Full name

• Phone number

• Email address

• Physical address

• Service-related details or requests

• Any other information you choose to provide

Non-Personal Information

We may automatically collect certain information about your device and usage, including:

• IP address

• Browser type and version

• Pages visited and time spent on the site

• Referring website URLs

• Device type and operating system

2. How We Use Your Information

We use the information we collect to:

• Provide and manage HVAC and plumbing services

• Respond to inquiries, requests, or customer support needs

• Schedule appointments and communicate service updates

• Improve website functionality and user experience

• Send service-related notifications, confirmations, or follow-ups

• Comply with legal obligations

3. Cookies and Tracking Technologies

We may use cookies, pixels, and similar tracking technologies to enhance your browsing experience. Cookies help us understand how visitors interact with our website and allow us to improve performance and usability.

You can choose to disable cookies through your browser settings; however, doing so may affect certain features of the website.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information only in the following situations:

• With trusted service providers who assist us in operating our website or providing services (under confidentiality agreements)

• To comply with legal requirements, court orders, or law enforcement requests

• To protect the rights, property, or safety of our company, customers, or others

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.

7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access the information we hold about you

• Request corrections or updates

• Request deletion of your personal information

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance of the updated policy.

10.SMS Communications & Opt-In
If you choose to opt in to receive SMS messages from MillionAire Heating, Air & Plumbing, we may send appointment confirmations, reminders, service notifications, and occasional promotional messages. SMS opt-in is collected through our website during the appointment booking process via an optional, unchecked checkbox. Selecting this checkbox is not required to complete a booking. Only users who voluntarily opt in will receive SMS messages. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP, or request assistance by replying HELP.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

11. Contact Us SMS

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

MillionAire Heating, Air & Plumbing
Website: [email protected]
Phone: +1 817-689-8505

Email: [email protected]

This Privacy Policy is provided for general informational purposes and does not constitute legal advice.